Drop in or contact.

 

Email: georgek@fivee.co.uk 

Call: 07942 754 959

Selby Centre, Selby Road, London, N17 8JL
Look for George: North Building, 2^nd Floor, Room T-11

There is plenty of parking space at Selby Centre, for a map and travelling instructions please see this page: http://www.ict-cisco-comptia-microsoft-courses-london.co.uk/contact.htm

You have to meet the criteria to qualify for a free course.

 

 

Advice and Guidance NVQ Level 2

 

Who is this NVQ in Advice and Guidance Level 2 for?

 

It is suitable for candidates:

 

Who have particular customer service and administrative job roles

Who are working in designated advice or guidance organisations

Whose role is to provide service to customers and support to practitioners.

The award is particularly suited to those candidates who may wish to progress to become practitioners.

 

 

To gain the full NVQ Level 2 in information, advice and guidance, all six mandatory units plus three optional units must be achieved.

 

Mandatory Units:

 

Support clients to make use of the advice and guidance

Interact with clients using a range of media

Develop personal performance through delivering customer service

 

Duration and Cost

 

3-6 months flexible

Free - eligibility criteria apply

 

 

Who is this NVQ in Information, Advice and Guidance Level 3 for?

 

Whose work includes clear guidelines in the practice of advice and guidance

Who are working in designated advice and/or guidance organisations

Whose role is to provide information that is often inter-preted by others

To achieve this qualification, candidates must complete three mandatory units and three optional units..

 

Mandatory Units:

 

 

Establish communication with clients for advice and guidance

Support clients to make use of the advice and guidance service

Review own contribution to the service

 

Duration and Cost:

 

 

6-9 months flexible

Eligibility criteria apply

 

Assessment for Level 2 and 3:

 

Like all NVQs, this qualification is competence-based. This means that it is linked to a person's ability to competently perform a range of tasks connected with their work.