We have the following positions  

1. FIT RESERVATIONS AGENT SALARY 18.500.00 A YEAR
2. GROUP RESERVATIONS AGENT SALARY 19.500.00 A YEAR

LOCATION: LONDON PADDINGTON W2
Office hours: Monday- Friday 09.00am to 17.30pm
Every other Saturday 09:00 to 13:00


The main duties include:
· Organise and complete Hotel Reservations and service requests for FRENCH INDIVIDUALS (FIT) OR GROUPS travelling to the UK
· To multi-task in all areas of the Reservation administration / customer service function
Using our In house computer system you will be communicating with suppliers, receiving hotel booking requests on a daily basis
You will need to Negotiate availability & rates from non-contracted hotels.
You will also be dealing with amendments and cancellations.
· Manage e-mail, fax and telephone enquiries and react in a timely and professional manner at all times
· Work with internal staff to develop business with French clients coming to London
MUST HAVE good knowledge of London HOTELS as you will be dealing with Various FRENCH clients for FIT OR Group Reservations and service reservations
· Preparing quotations for clients within company guidelines / sales initiatives & implement routine follow up
Negotiating the most COMPETITIVE rates for our clients & dealing with cancellations and amendments for groups

Skills Required:
· Bilingual FLUENT in English and native FRENCH  (Possibly From France as you will need a Good knowledge of France) 
EXCELLENT WRITTEN FRENCH AND ENGLISH  Must have excellent Communication skills 
Experience of travel reservations, with passion for operational aspect  as this is a back office job and NOT customer facing 
· MUST HAVE   At least 1 year’s experience  with  a London  travel  AGENCY OR TOUR OPERATOR  a MUST (either for a hotel group, tour operator, travel agency etc)
· A good knowledge of   LONDON is essential
· Good knowledge of hotels and Tour operator concept is essential as  

 · Computer literate to enable use of company commercial system (Travel Studio) Use of P.C. – Microsoft Office, Excel,
· Extremely organised/ Excellent negotiator/Able to work under pressure/Good telephone manner / Customer liaison skills/Attention to details/ Communication skills
· Self motivated, dedicated with ability to communicate across departments in order to satisfy Client needs



Candidates must be eligible to live and work in the UK.

DO NOT  CONTACT  ME IF YOU  DO NOT HAVE THE EXPERIENCE with a UK TRAVEL AGENT, HOTEL, OR TOUR OPERATOR

DO NOT APPLY IF YOU  do not HAVE KNOWLEDGE OF FRANCE  


IMMEDIATE INTERVIEWS SO PLEASE EMAIL ME YOUR CV NOW

gloria@interopa.co.uk or call me now 0207 258 0009

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